Purpose

This policy explains how RC-MODEL collects, uses, stores and protects personal information through the website, contact forms, catalog inquiries, cookies and customer service. The policy follows Israeli privacy principles, including the Privacy Protection Law and applicable data security duties.

Information collected

Contact details submitted in forms: name, email, phone and inquiry content.
Product inquiry information: product code, model, category, quantity, fit and service questions.
Basic technical site data: IP address, browser, language, viewed pages, session timing and errors.
User preferences such as language, accessibility, display and cookie choices.

Uses

Responding to inquiries, quotes, availability and product matching.
Improving catalog pages, search, display and user experience.
Securing the site, preventing abuse, handling errors and documenting service requests.
Meeting legal, accounting, consumer and business duties.

Cookies

The site includes a privacy tool for necessary, preference, analytics and marketing cookies. Necessary cookies operate the site, security, language, forms and basic services. Optional cookies are activated only according to user choice and consent, where such tools are active.

Third parties

Information may be shared with service providers needed to operate the site and service, such as hosting, maintenance, security, email, consented analytics, shipping providers or operating systems. Information is not sold.

Retention and security

Information is kept for the period needed to provide service, handle inquiries, comply with legal duties and improve the site. RC-MODEL uses reasonable security measures including HTTPS, access controls and limited exposure.

Your rights

You may contact nisso@rc-model.com to request access, correction, update or deletion of personal information, subject to law and required records. Israeli database registration duties apply only to certain database types after Amendment 13, but databases remain subject to privacy, security and data subject rights duties.